Nottingham PM Forum: How digital is changing the perception of client service

11 May 2017 in Nottingham

PM Forum is the world's largest and fastest growing community for professional services marketers, with over 4,000 members.

The session will be held here at Potter Clarkson with the rare opportunity to hear from guest speaker Mike Bainbridge, providing insight into the latest digital transformations, in particular: 
  • - How 'disrupters' are changing the status quo
  • - The traps which traditional businesses fall into and why they must adapt
  • - What client experience is really about and why so many people get it wrong
  • - How the most successful organisations deliver digital transformation
  • - Key client experience metrics and how you can use them 

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