Darren Brown
Darren is programme director at Potter Clarkson, leading strategic transformation through organisational design, stakeholder alignment and cultural change. With more than 20 years’ experience, he delivers people-centred programmes that drive clarity, collaboration and lasting business improvement.
Darren leads strategic transformation programmes that align technology, people and business outcomes. He oversees the delivery of complex Microsoft Dynamics 365 initiatives, with a focus on stakeholder engagement, programme governance and adoption across all user-facing systems.
His role is central to the firm’s ongoing technical restructure, where he is shaping organisational models to support long-term change. Darren’s work ensures that transformation is both technically robust and embraced across the business.
With more than 20 years’ experience in change and strategy, Darren is a Member of the Association for Project Management (MAPM), reflecting his commitment to professional excellence. His career has been defined by a passion for meaningful change, and he is known for championing the human side of transformation.
- Programme leadership: End-to-end ownership of transformation programmes, from strategy to execution, with a focus on business improvement and team enablement.
- Change management: Driving cultural and operational change through structured training, stakeholder engagement and communication planning.
- Systems integration: Deep involvement in integrating enterprise platforms, including API strategy, middleware development and data-flow design.
- Process documentation and governance: Advocating modern tools and practices to streamline documentation, improve compliance and support scalable training.
- Cross-team collaboration: Facilitating unified communication between finance, IT and operations to resolve systemic issues and improve delivery outcomes.
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Industries
- Member of the Association for Project Management (MAPM)
About Darren
Experience
Areas of expertise
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Testimonials
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How We Live Our Values: Collaboration
I connect most with collaboration. Throughout my career, I have led complex transformation programmes where success depended on bringing diverse teams together and aligning their goals. Working closely with colleagues taught me that collaboration isn't just about sharing ideas; it's about creating trust and momentum. At Potter Clarkson, collaboration is key to delivering change that lasts and building a culture where everyone moves forward together.
In My Own Words
I've always been fascinated by change: how organisations evolve, how people adapt and how strategy turns into reality. Over the past 20 years, I've worked on transformation programmes and learned that success isn't just about technology or processes; it's about people. That's what drew me in and keeps me here.
One defining moment came early in my career. I was part of a major organisational restructure that looked perfect on paper: new systems, new processes and clear timelines. When we launched, it did not land. People were confused, frustrated and resistant. In a meeting, someone asked, "We have done everything right, so why does it feel wrong?" That was when I realised change is as much human as it is technical. From then on, I made it my mission to focus on the people side of transformation, helping teams feel confident, engaged and ready for what is next.
Now, I lead programmes that aren't just about systems; they're about shaping the future of the organisation. The most rewarding part is seeing that lightbulb moment when someone says, “I get it now.” That's when I know we aren't just delivering a project; we are building something that lasts.
